14 Mar 2015

Gap year/ Sandwich year Internship Christian Dior- Client Development Assistant Internship

Christian Dior – Posted by letmeinternLondon, England, United Kingdom

NOTE: This job listing has expired and may no longer be relevant!

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Job Description

Position:

Support the Client Development Manager on Client Development and Direct Marketing operations
Maximise Clients Knowledge within the boutiques and across the business
Optimise boutique use of the CRM system

• Monitor weekly and monthly reporting for the Boutiques, HQ, Finance department and Management of the zone

• Monitor Direct Marketing tools and associated operations:
– Collect catalogues, look books and gifting requests from the Boutiques and place orders with HQ
– Receive and despatch communication tools and gifting, etc.
– Ensure smooth process of DM actions and maintain goal focus within the Boutiques

• Participate in LT project related to CRM activities.

• Take part in the Boutique Events structure:
– Support occasionally the Marketing department in the organisation of events/activities
– Monitor strong clients attendance to in-store events
– Stand at the front of house for the check-in of guests or on site for the collection of customers’ details
• Collect and share feedback on Direct Marketing activities with Management and HQ
• Improve database accuracy and CRM system on hand to optimise the boutique KPI’s, monitor the capture rate performance
• Reply to all boutique requests
• Visit the boutiques regularly
• All other tasks assigned within the marketing department

Profile:

• 6 months to 1 year related experience in Client Development / statistics and analysis of data performance
• Strong understanding of retail business operations
• Strong oral and written communication skills
• Strong analytical, reporting and presentation skills
• Proficient in use of Window Office (Excel, Word, PowerPoint)
• Quick adaptation to a new software/system
• Knowledge of Neolane CRM system will be a plus
• Time Management Skills
• Committed, flexible, self-motivated
• French would be an advantage

How to Apply

To apply for this position, please submit an online application by following the link below:

Click Here

Job Categories: Featured and Retail. Job Types: Gap year/ Sandwich year Internship. Job Tags: business, career, christian dior, client, development, fashion, internship, learning, luxury, placement, and work experience.

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